OUR SERVICES

You can apply online through our website. Once you have found the home you wish to apply for, click the ‘Apply Now’ button on the rental listing page. You will be prompted to pay your application fee via credit card. We will follow up with you once we have reviewed your application.

Rent is due on the first of each month and is considered late after the tenth day. You can come into our office to pay your rent, mail it into us or pay your rent online. 

Please visit the Online Portal sub-tab to learn more. We also accept zelle. Please call our office at (203)332-9818 to obtain our proper zelle information.

Please log into your Tenant Portal to submit a maintenance request. Maintenance requests will only be accepted through your Tenant Portal. Requests are reviewed Monday to Friday 9am to 5pm. 

If you have a maintenance emergency, please call (203) 332-9818 and select the option to be routed to our after-hours line.

You can easily view your tenant ledger, maintenance requests, and leasing documents by logging into your Tenant Portal. The portal provides convenient, secure access to all your account information anytime.

As a property owner who has been managing your properties yourself, you have dedicated countless hours in the upkeep of your property. From finding qualified tenants to dealing with maintenance issues, managing your investment properties can be quite demanding. If you are ready to reclaim some of your free time, pass the reins to our team and rest assured, knowing your property is in good hands.

Owner statements are available online in your personal Owner Portal, which you have access to 24/7. The statements are easy to read and provide you with an overview of your property’s cash-related transactions. Additional reports are available upon request.

You can access your portal at any time at carrenapropmgmt.appfolio.com/portal.

="url" href="https://carrenapropmgmt.appfolio.com/oportal/users/sign_up" target="_blank" data-runtime-url="https://carrenapropmgmt.appfolio.com/oportal/users/sign_up">On the Owner Portal link request page, enter your email address and click the Send Access Email button.

Go to your email program and open the email from your property management company. Click on the link in this email, and a new page will open displaying your owner reports.

We provide routine property inspections on a regular basis, and take measures to assure your property is always in tiptop shape. Our maintenance team is available 24/7 to respond to tenant maintenance issues, so you don’t have to worry about being bothered with these issues.

Tenants always have the option to mail in their rent, but we use advanced property management software that also allows tenants to pay their rent (and application fees) online. Electronic payments drastically reduce the rental payment turnaround time, which means you can collect your funds quicker.

First, we create detailed and attractive rental listing ads that draw viewers in. We post these to a number of websites so as not to miss out on any potential tenants. We run thorough background checks to make sure only the most qualified tenants move into your property. Our effective marketing and leasing strategies result in fewer vacancies and lower tenant turnover rates.

Communication frequency is tailored to your preferences, ensuring you're kept informed and involved as much—or as little—as you’d like. We’re here to provide updates and support at a pace that works best for you..

We distinguish ourselves through prompt communication, all-inclusive services, and a team fully committed to your success. Our goal is to help you maximize rental income and reduce expenses through proven strategies—ensuring your property operates efficiently and remains highly profitable.